Artisan Baking Excellence

Last updated: January 2026

Information We Collect

We collect information you provide directly to us, such as when you place an order, contact us, or subscribe to our newsletter. This may include your name, email address, phone number, delivery address, and payment information.

How We Use Your Information

We use the information we collect to process orders, communicate with you about your orders, provide customer service, send promotional materials (with your consent), and improve our services.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with trusted service providers who assist us in operating our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].

Last updated: January 2026

Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by the terms and provision of this agreement.

Order Policy

Custom orders require at least 48 hours notice. Wedding cakes and large orders require 2-4 weeks advance notice. Rush orders may incur additional fees.

Payment Terms

Payment is required at the time of order placement for standard items. Custom orders require a 50% deposit with the remainder due upon pickup or delivery.

Cancellation Policy

Orders may be cancelled up to 24 hours before pickup/delivery time. Custom orders may not be refunded once production has begun.

Allergen Information

Our kitchen processes common allergens including wheat, eggs, dairy, nuts, and soy. Please inform us of any allergies when placing your order.

Limitation of Liability

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

Last updated: January 2026

General Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this Company excludes all representations, warranties, obligations, and liabilities.

Food Safety

All our products are prepared in accordance with local health department guidelines. However, we cannot guarantee against cross-contamination of allergens in our kitchen facility.

Product Appearance

While we strive to match custom designs as closely as possible, slight variations in appearance, color, and decoration may occur due to the handcrafted nature of our products.

Delivery

Delivery times are estimates and may be affected by weather, traffic, or other unforeseen circumstances. We are not liable for delays beyond our control.

Perishable Goods

Our baked goods are perishable and should be consumed within recommended timeframes. Proper storage instructions will be provided with your order.

Changes to Disclaimer

We reserve the right to modify this disclaimer at any time. Changes will be effective immediately upon posting to this website.